Il est bien plus beau de savoir quelque chose de tout que de savoir tout d'une chose. [Blaise Pascal]

What you need to know about ITIL v3

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Sometimes you try to create THE article that contains great resource links on one particular domain so that if someone ask you questions about it, you just answer "man, the greatest resource list in on my blog" :-). Few weeks ago, I started to collect information related to ITIL V3, also to try to stay updated about this methodology, as I do not practice it so often.

While searching those videos or interesting article on Google, I found this blog post, from Ahmad Salah, Project Manager and Process Improvement Engineer, in Egypt (his Blogger profile is here). This kind of information collection work that is just amazing.
Read the article if you want to know ITIL V3.

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