Jeremy Cottino

Il est bien plus beau de savoir quelque chose de tout que de savoir tout d'une chose. [Blaise Pascal]

ITIL V3 core volumes and their processes

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As part of my exam preparation for ITIL V3 foundation, here is a very simple flowchart that shows all 5 ITIL Core volumes and their processes. Inputs/outputs are also displayed.


This exam will close the 2010 certification season :-), see you next year... MCPD web 3.5 is in the pipe, will see for others...

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